Responsible Gaming
Introduction
At Parimatch, we believe that online gaming and betting should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or escape personal difficulties. We are committed to promoting responsible gaming practices and ensuring that our players enjoy a safe and secure gaming environment.
Age Verification
Parimatch is strictly for players aged 18 years and above, or the legal age of majority in your jurisdiction in India, whichever is greater. We take age verification seriously and reserve the right to request proof of age at any time. By using our platform, you confirm that you meet the legal age requirement.
Warning Signs of Problem Gambling
It's important to recognize the warning signs of problem gambling. If you experience any of the following, please seek help immediately:
- Constantly thinking about gambling or past betting experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling, without success
- Gambling to escape problems, anxiety, depression, or other difficult emotions
- Chasing losses by gambling more to try to recover money lost
- Lying to family, friends, or counselors about your gambling activities
- Neglecting relationships, work, or education due to gambling
- Borrowing money or selling possessions to fund gambling
- Experiencing financial difficulties as a result of gambling
- Feeling restless or irritable when attempting to reduce gambling
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
- Loss Limits: Set a maximum amount you're willing to lose during a specific timeframe
- Betting Limits: Control the maximum stake you can place on individual bets
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic session timeout periods to encourage regular breaks
- Self-Exclusion: Take a break from gambling by excluding yourself from your account for a set period (days, weeks, months, or years)
To access these tools, log into your Parimatch account and visit the Responsible Gaming section in your account settings.
Support Organizations in India
If you or someone you know is struggling with problem gambling, professional help is available:
- All India Institute of Medical Sciences (AIIMS) - New Delhi
Department of Psychiatry offers counseling and treatment for gambling addiction
Phone: +91-11-2658-8500 - Gamblers Anonymous - India
Support groups and 12-step recovery program
Website: www.gamblersanonymous.org - GamCare (UK-based, serves international players)
Free and confidential information and support
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free) - National Council on Problem Gambling (USA-based, serves international players)
24/7 National Problem Gambling Helpline
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Additional International Resources
- GamStop (Self-Exclusion Register) - www.gamstop.co.uk
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) - www.responsiblegambling.org
Call to Action
If you believe you have a problem with gambling, please reach out for help today. Problem gambling is a treatable condition, and support is available. There is no shame in seeking assistance — taking action is a sign of strength. Contact one of the organizations listed above, speak with a mental health professional, or confide in a trusted friend or family member. Remember, help is always available.
For more information about responsible gaming, please visit our Responsible Gaming Policy page or contact our customer support team at [email protected].